Data Deletion GDPR

How to request the deletion of your Room8 data

You have the right to request the deletion of all personal data Room8 holds about you. This page explains how to do so and what happens when you submit a request.

Option 1 — Delete from inside the App

  1. Open the Room8 app and go to Profile.
  2. Tap Settings (gear icon, top-right).
  3. Scroll to the bottom and tap Delete Account.
  4. Confirm the deletion when prompted.

Your account and all associated data will be permanently deleted within 30 days. You will receive a confirmation email once deletion is complete.

Option 2 — Email Request

If you cannot access the app, email us at room8.contactteam@gmail.com with the subject line "Data Deletion Request" and include:

  1. The email address or phone number linked to your Room8 account.
  2. If you signed in with Facebook, a note stating that.

We will process your request and confirm deletion within 30 days.

What Gets Deleted

When your account is deleted we permanently erase:

Aggregated, anonymised analytics that cannot be linked back to you are not deleted. Data may be retained for a limited period where required by law (e.g. fraud prevention).

Facebook-Connected Accounts

If you used Facebook Login, revoking Room8's permissions in your Facebook App Settings will prevent future logins, but will not delete your Room8 data. You must also follow one of the options above to fully delete your data.

Questions?

Contact our support team at room8.contactteam@gmail.com.
We typically respond within 2 business days.